Privacy Policy

1. Who we are

This website is operated by Y Elite Constructions Limited, a company registered in England and Wales under company number 14059433, with a registered office at 26 Upland Crescent, Leeds. In this policy "we", "us" and "our" refer to Y Elite Constructions Limited. We are the data controller for personal information you submit via this website.

2. Information we collect

We only collect the information you choose to provide when you contact us, typically:

• Your name
• Your phone number and/or email address
• The postcode or area of the property
• Details of the project you'd like a quote for

We may also automatically collect limited technical information (IP address, browser type, referring page, pages visited) to keep the website secure and to understand how visitors use it. This information is not used to identify individuals.

3. How we use your information

We use the information you provide to:

• Respond to your enquiry
• Arrange a free on-site consultation
• Prepare and send a written quotation
• Deliver, manage and invoice for any project we're engaged to complete
• Comply with our legal and accounting obligations

We do not sell your personal information. We do not use your details for unrelated marketing.

4. Legal basis

We process your personal information on the basis of (a) your consent when you submit an enquiry, (b) the steps necessary to enter into or perform a contract with you, and (c) our legitimate interests in operating and improving our business, and complying with legal obligations.

5. Sharing your information

We only share personal information where necessary, for example with our email or CRM provider, our accountant, Building Control officers or approved sub-contractors involved in your project. All third parties are required to keep your information secure and confidential. We may also share information where required by law.

6. How long we keep information

Enquiry information is kept for as long as necessary to respond to you and, if you become a customer, for the duration of the project plus any period required by law (typically 6 years for financial records). You may ask us to delete your enquiry at any time.

7. Cookies

This website uses only essential cookies required for the site to function correctly, together with anonymised analytics to understand aggregate visitor behaviour. No advertising cookies are set. You can disable cookies in your browser settings.

8. Your rights

Under UK GDPR you have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct information that is inaccurate
• Ask us to delete your information (where we are not required to keep it)
• Object to or restrict our processing of your information
• Withdraw consent at any time
• Complain to the Information Commissioner's Office (ico.org.uk)

9. Security

We use appropriate technical and organisational measures to protect the information you submit. However, no online transmission is ever completely secure, you send information at your own risk.

10. Contact us

For any privacy queries, please contact:

Y Elite Constructions Limited
26 Upland Crescent, Leeds
Email: yeliteconstructionsltd@gmail.com
Phone: 0113 294 5313